Privacy Policy
Last Updated: 1 January 2025
At IMFORU Pvt. Ltd., your privacy is our priority. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website (imforu.in), contact us, or engage with our products and services.
1. Information We Collect
We collect the following categories of information:
- Personal Identification Information: Name, email address, phone number, and postal address when you fill out our contact or enquiry forms.
- Business Information: Company name, designation, and nature of business for B2B enquiries and partnership discussions.
- Technical Data: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.
- Communication Records: Emails, messages, or feedback you send to us through any channel.
- Transaction Data: Details of products or services purchased, payment references, and billing information (payment card details are processed securely by our payment gateway and are never stored on our servers).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide customer support.
- To process orders, deliveries, and related transactions.
- To send newsletters, product updates, and promotional communications (only where you have opted in).
- To improve our website, products, and services based on user behaviour and feedback.
- To comply with legal and regulatory obligations.
- To detect and prevent fraudulent or unauthorised activities.
- To administer career applications submitted through our website.
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device. We use:
- Essential Cookies: Necessary for the website to function correctly.
- Analytics Cookies: To understand how visitors interact with our website (e.g., Google Analytics).
- Marketing Cookies: To deliver relevant advertisements and track campaign effectiveness.
You may disable cookies through your browser settings; however, certain features of the website may not function properly as a result.
4. Sharing of Information
We do not sell, rent, or trade your personal data. We may share your information only with:
- Service Providers: Trusted third parties who assist us in operating our website and conducting our business (e.g., hosting providers, payment gateways, email platforms) under strict confidentiality agreements.
- Legal Authorities: When required to comply with applicable law, court orders, or governmental regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred with appropriate notice.
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption for secure data transmission. Despite our best efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When data is no longer required, it is securely deleted or anonymised.
7. Your Rights
You have the following rights with respect to your personal data:
- Right to access the data we hold about you.
- Right to request correction of inaccurate data.
- Right to request deletion of your data ("Right to be Forgotten").
- Right to withdraw consent for marketing communications at any time.
- Right to lodge a complaint with a relevant data protection authority.
To exercise any of these rights, please contact us at the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.
9. Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted information to us, please contact us immediately.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
